Privacy Policy (Australia)
Last updated: 25/08/2025
Contact: James @ australiaspage.com.au
Level 4, 160 Albert Park Road
South Melbourne 3005
We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What we collect
We collect the following categories of information:
- Identity & contact: name, email, phone, postcode/suburb, state, country.
- Membership & transactions: membership tier, join date, payment status, amounts, shipping/billing addresses where needed. (Payments are processed by our payment providers; we do not store full card details.)
- Engagement data: votes on projects, prize-draw opt-ins, survey responses, support requests.
- Marketing & analytics: email preferences, campaign source, pixel/cookie identifiers, IP address, device info, pages viewed, timestamps.
- Social interactions (optional): public comments, messages, and replies on our pages.
- Giveaways: entries, eligibility confirmations, winner verification.
2. How we collect it
- Directly from you via our website, forms, email, and social media.
- Automatically via cookies/tags (e.g., Meta/Facebook Pixel, Google Analytics/GA4).
- From third-party service providers (e.g., payment processors) where needed.
3. Why we collect it (purposes)
- Membership: create/manage account, process payments, deliver benefits.
- Transparency & governance: record votes, produce reports, operate prize draws.
- Customer support: respond to enquiries and requests.
- Marketing: send newsletters, updates, offers, and reminders; measure performance.
- Safety & compliance: prevent fraud, meet legal obligations.
- Improvement: analyse usage to improve site and campaigns.
4. Legal basis (Australia)
We process personal information as reasonably necessary for our functions and activities (APP 3), with your consent where required, and to comply with law.
5. Sharing your information
We share personal information with trusted service providers who help us operate, subject to confidentiality and data protection obligations:
- Payments & commerce: Shopify Payments/Stripe/PayPal.
- Email & CRM: Shopify Email/Klaviyo/Mailchimp.
- Forms & automation: Tally, ManyChat.
- Analytics & ads: Google Analytics/GA4, Meta.
- Prize fulfilment & logistics: delivery partners and suppliers.
- Professional advisers: legal, accounting, compliance.
6. Overseas disclosures
Some providers store data outside Australia. We take steps to ensure overseas recipients protect personal information in line with the APPs.
7. Cookies, pixels & tracking
We use cookies and similar technologies to run the site, remember preferences, measure performance, and deliver/measure ads. You can control cookies via browser settings and our consent tool. Disabling some cookies may impact functionality.
8. Marketing communications
You can unsubscribe from marketing emails anytime via the link in our emails or by contacting us. Transactional emails will still be sent where required.
9. Prize draws & promotions
We use your details to administer draws, verify eligibility, contact winners, and meet regulatory requirements. Additional promotion terms may apply.
10. Data security
We use reasonable technical and organisational measures to protect personal information, including encryption in transit (HTTPS), access controls, and least-privilege practices. No method is 100% secure.
11. Data retention
We retain personal information as long as needed and to meet legal, tax, and audit requirements. When no longer required, we take steps to securely destroy it.
12. Your rights
You may request access to, or correction of, your personal information. You may also request we stop using your information for direct marketing. Contact james@australiaspage.com.au. We will respond within a reasonable period.
13. Children
Our services are intended for adults. If a child under 16 has provided personal information, please contact us.
14. Links to other sites
Our site may link to third-party websites. We are not responsible for their privacy practices—please review their policies.
15. Changes to this policy
We may update this policy to reflect changes to our practices or legal requirements. The updated version will be posted here with a new “Last updated” date.
16. Complaints
If you have a privacy complaint, contact email@yourdomain.com. We will respond promptly. If not satisfied, contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au or 1300 363 992.
We collect your name, email, postcode, and membership details to create/manage membership, process payments, send updates, and run votes/prize draws. We share information with service providers (e.g., Shopify, payment processors, email tools), some of which may store data outside Australia. For more, including how to access or correct your information, see our Privacy Policy. By submitting this form, you agree to this use. Unsubscribe anytime.